One Inbox for Your
Entire WhatsApp Team
Manage every incoming WhatsApp conversation from a single shared inbox. Assign conversations to agents, add internal notes, get real-time alerts, and resolve customer queries as a seamlessly coordinated team.
📬 Shared Inbox · 👤 Agent Assignment · 🔔 Instant Alerts
How Team Inbox Works
Conversations Come In
All incoming WhatsApp messages appear in the shared inbox, visible to your entire team in real-time.
Assign to Agent
A team lead assigns conversations to specific agents, or the system auto-routes based on round-robin rules.
Resolve & Track
Agents reply, add internal notes, and mark conversations resolved. Full history preserved at all times.
Complete Team Collaboration Toolkit
Shared Team Inbox
All incoming WhatsApp conversations in one place. Your entire team can see, claim, and respond to messages without confusion.
Agent Assignment
Assign conversations to specific agents manually, or set up automatic round-robin assignment based on availability.
Real-Time Notifications
Agents get instant browser and push notifications when a new message arrives or a conversation is assigned to them.
Internal Notes
Add private notes visible only to your team on any conversation — for context, handoffs, and collaboration.
Conversation Tagging
Tag conversations as Sales, Support, Billing, or any custom label. Filter your inbox by tag to focus on what matters.
Agent Performance
Track response times, resolution rates, and message volumes per agent. Optimize your team's performance with data.
Healthcare Clinic Manages 500+ Daily Patient Queries via WhatsApp
A multi-specialty clinic set up OsherVest Team Inbox for their patient support team. All WhatsApp queries for appointments, reports, and billing are routed to the right department automatically.
See How It Works →- 500+ daily queries handled by 8 agents in one inbox
- Appointments auto-routed to scheduling team
- Report queries go to lab department agents
- Average response time reduced from 4 hours to 8 minutes
- Internal notes preserve patient context between shifts
- Zero missed conversations — 100% inbox coverage
Set Up Your Team Inbox Today
Free for solo users. Invite your whole team on any paid plan.